Verification & Trust
What the blue badge means, how identity review actually runs, and what happens when a submission is rejected.
FindMe Platform Architecture
Engineered and powered by RusByte. Explore real-time applicant pipelines, proximity calculation algorithms, and verified blue checkmark requirements. Need developer details? Check our Job Seeker Guide or Terms of Service.
Why verification exists#
Hiring is a transaction between strangers. Verification is how FindMe makes the first move on that problem: a badge means a human reviewer has checked a real government ID against a real face.
It is optional, it costs a one-time fee, and it materially changes how a profile is treated — better matchmaking placement, and a signal that survives contact with a skeptical recruiter.
How seeker verification runs#
First the profile gate: a public headline and a profile picture must both be present. Then your legal name and government ID type and number. Then uploads — ID front, ID back, and a selfie holding the ID; a supporting document is optional.
Then payment of the one-time fee through PayMongo. The live fee, and any active discount, comes from platform settings, so a promotion is reflected at checkout without a deployment.
Then a human compliance reviewer decides, normally within 24 to 48 hours. Approval brings the blue badge and 100 Prestige Credits.
When something is wrong#
A decision is approval, rejection, or a request for additional documents. A rejection carries a reason, and the reason maps to the step that actually needs fixing.
If the problem is your selfie, "Fix and resubmit" opens the wizard at the selfie step with that upload flagged — it does not send you back through four screens that were already fine.
Resubmission is free. You are not charged again for correcting a submission.
Employer verification#
Employers are verified through the same review desk with business documents in place of personal ID.
A policy exists to restrict job posting and talent pool access to verified companies only. It is a flag rather than a hardcoded rule, and it currently ships switched off.
Reporting and support#
Any user can report a job, a company, or another user. A report carries a reference number and a status you can follow — it is not a message into a void.
In-app support is available from every portal's profile menu, categorised by topic so it reaches the right desk.